Refund policy

Refund Policy

We want you to be happy with your Nodwell purchase. If it isn't right for you, you can return it within 30 days of delivery for a refund of the product price.

How to return
1. Email us at suhwany@gmail.com within 30 days of delivery with your order number and the reason for the return.
2. We will reply with return instructions and the return address. Please do not send any item back before you hear from us, as returns sent without instructions may not reach us.
3. Once we receive your return, we will inspect it and issue your refund to your original payment method within 5 to 10 business days.

Conditions
- The item should be returned in its original packaging, with the included cable and manual.
- Return shipping is paid by the customer. If your item arrives damaged, defective, or incorrect, contact us within 30 days of delivery with a photo, and we will cover the return shipping or send a replacement, whichever you prefer.
- The free 3D sleep mask is part of your order. If you return the speaker, you do not need to return the sleep mask.
- Original shipping fees, if any were charged, are not refundable.

Cancellations
If you need to cancel an order, email us as soon as possible. We can cancel an order only before it has shipped.

Questions? Email suhwany@gmail.com.

★★★★★

MY PHONE FINALLY STAYS ON THE NIGHTSTAND

“I usually listen to a history podcast before bed. My phone used to end up beside my face so I could hear it. With this under my pillow, I can leave the phone on the nightstand and settle into the story.”

★★★★☆

LOVE THE SPEAKER, DELIVERY WAS A HASSLE

“My package was delivered to my neighbor’s house, so finding it took a little time. The speaker itself has been lovely, though. I use it for Netflix in bed most nights, and I feel more drawn into whatever I’m watching.”

A SMALL WIN FOR A SIDE SLEEPER

“I tend to fall asleep halfway through an audiobook. Wearing an earbud against the pillow always got uncomfortable when I turned onto my side. Having nothing in my ear makes that last chapter of the evening much more enjoyable.”

MY MOST USED BEDTIME EXTRA

“I bought this thinking I’d use it occasionally. Now I reach for it when I get into bed, the same way I reach for my reading glasses. Usually it’s a familiar podcast—something I don’t mind drifting off halfway through.”

THE PHONE CAN STAY OUT OF MY HAND

“I’d put on rain sounds, then pick up my phone to adjust something and somehow spend twenty minutes scrolling. Having this set up under my pillow gives me a reason to put the phone down and leave the evening alone.”

ONE MORE CHAPTER, LIGHTS ALREADY OUT

“My husband likes the lights out earlier than I do. I’ve started listening to mystery novels after we turn in, and it’s become my favorite part of the evening. I get a little more of my book without keeping a reading light on.”

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